Last Updated: June 14, 2025
Welcome to Grand Malhars. These Terms and Conditions govern your use of our website www.grandmalhars.com, our banquet hall rental services, and apartment rental or sales inquiries. By accessing our website or using our services, you agree to these terms. If you do not agree, please do not use our services.
1. Definitions
- “We,” “Us,” “Our”: Grand Malhars Pvt Ltd, the operator of the banquet halls and apartment complex.
- “You,” “User”: Any individual or entity using our website or services.
- “Services”: Banquet hall bookings, apartment inquiries, and related offerings.
2. Use of Website
- You must be 18 or older to use our services.
- You agree to provide accurate information when making bookings or inquiries.
- You may not use our website for unlawful purposes, including fraud or unauthorized access.
- We reserve the right to suspend or terminate access for violations of these terms.
3. Banquet Hall Bookings
- Booking Process: Bookings are made via our website, phone, or email. A deposit of 25% of the total fee is required to confirm.
- Availability: Bookings are subject to availability. We reserve the right to decline bookings at our discretion.
- Usage: Banquet halls must be used for agreed purposes (e.g., weddings, events). You are responsible for guest conduct and property damage.
- Cancellations: See our Refund Policy for cancellation terms.
- Fees: All fees (e.g., rental, cleaning, damages) must be paid as agreed. Late payments incur a 5% penalty per week.
- Liability: You agree to indemnify us for damages or losses caused by your event, except where caused by our negligence.
4. Apartment Inquiries
- Inquiries: Apartment rental or sales inquiries are non-binding until a formal agreement is signed.
- Eligibility: Applicants must meet our criteria (e.g., credit checks, references).
- Lease Terms: Rentals are subject to a separate lease agreement, including rent, duration, and maintenance terms.
- Liability: You are responsible for complying with lease terms and maintaining the apartment in good condition.
5. Payment Terms
- Payments for bookings or inquiries are processed via secure gateways (e.g., PayHere).
- All fees are quoted in LKR (Sri Lankan Rupees). Taxes (e.g., VAT) may apply.
- Non-payment may result in cancellation of bookings or legal action.
6. Intellectual Property
All content on our website (e.g., images, logos, text) is owned by Grand Malhars Pvt Ltd or licensed to us. You may not copy, distribute, or use our content without permission, except for personal, non-commercial use.
7. User Content
By submitting content (e.g., reviews, event photos), you grant us a non-exclusive, royalty-free license to use, display, and distribute it. You warrant that your content does not infringe third-party rights or violate laws.
8. Limitation of Liability
Our services are provided “as is.” We do not guarantee uninterrupted website access or error-free services. We are not liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from your use of our services, except where prohibited by law. Our total liability is limited to the amount you paid for the service in question.
9. Indemnification
You agree to indemnify us against claims, losses, or damages arising from your use of our services, violation of these terms, or infringement of third-party rights.
10. Force Majeure
We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, government restrictions).
11. Governing Law
These terms are governed by the laws of Sri Lanka. Disputes will be resolved in the courts of Puttalam, Sri Lanka.
12. Changes to Terms
We may update these terms at our discretion. Changes will be posted on this page with a revised date. Continued use constitutes acceptance.
13. Contact Us
For questions about these Terms and Conditions, contact:
Grand Malhars Pvt Ltd
Email: info@grandmalhars.com
Phone: +94 777 195 555
Address: No. 01, North Road, Puttalam
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